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FAQs

Are your designs available in gold, or rose gold? 

I would be delighted to arrange my designs to be cast in solid yellow or rose gold upon request.  As the casting is done by a third party, it will take about a month to process solid gold orders. Please contact me to arrange a quote! 

e: hello@luminousdesignstore.com

Do you take custom orders? 

Absolutely! I can only take on a few custom orders each month - if the Custom Order item is available for purchase in my Etsy store, it means I have capacity. If you can't find the listing, feel free to email me at: hello@luminousdesignstore.com and I'll let you know how soon until I'll be able to assist you with a custom order. 

Please note that all financial transactions will be processed through the secure e-commerce portal of the Etsy online marketplace. 

What is metal clay? 

Its an advanced medium developed in Japan in the 1990's. Atoms of metal - silver, copper, brass and even gold are mixed with an organic binder to make a product that handles like a clay. Metal clay is fired - by torch or by kiln - and the organic binder burns off in a process called 'sintering'. 

All LUMINOUS jewellery that is made using metal clay is kiln fired to ensure the products are fired correctly.